Rise and Shine

How Bodyform used Video Response for Effective Crisis Management

How Bodyform used Video Response for Effective Crisis Management

Nov 7, 2012

The growth of the Internet and social media in particular is changing the face of customer service. Customers can publicly praise or condemn a business, on their Facebook walls or Twitter feeds for example. The business then has to respond publicly in the best possible way. At lot is at stake and businesses need to be set up to deal with these situations...

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